Front Desk & Guest Services (604) 966-0999

Owners and Property Managers

We look forward to meeting you when you arrive! Our contact information is below. If you require anything prior to your arrival please call us and we’ll take care of it for you.

Please e-mail us at [email protected] for all of your concierge requests prior to your arrival in Whistler.

Contact :

You can find us in the Deer Lodge of Whistler Town Plaza

4314 Main Street, Whistler.

Phone : 604 966 0999

Fax : 604 966 0998

Email : [email protected]


MAPS : click here for maps



From Hwy 99 North coming from Vancouver turn right onto Village Gate Blvd, coming from Pemberton turn left onto Village Gate Blvd. Once on Village Gate Blvd get into your left lane immediately and take the first left onto Northlands Blvd then the first or second right onto Main St. Whistler Town Plaza Deer Lodge Check In is pictured above and located between Delta Whistler Village Suites and Tyndall Stone Lodge, across the street from the Whistler library. Look for the red sign that says Check In. Our reception desk is in the Deer Lodge lobby. The reception lobby entrance is between Engel and Volkers Realtors and the North Face Shop. There is one free Guest Check In spot and the remaining parking spots in front of the Deer Lodge are all pay parking (25 cents for 15 minutes). We look forward to greeting you!


December 1- April 30 : 8am to midnight daily

May 1 – November 30 : 9am-9pm Sunday – Thursday, 8am – Midnight Friday/Saturday, however, hours may vary according to occupancies

Please call 604-966-0999 for our current hours prior to travelling


Let us know if you expect to arrive after hours we will make appropriate arrangements

Fax : 604 966 0998

Email : [email protected]


For current weather and snow conditions visit the the Weatheroffice

Click on our Activity Programs link to left of this page to obtain information on activities we can book for you.